Privacy Policy
Your privacy is important to us. This Privacy Policy outlines how undefined collects, uses, discloses, and protects your personal information when you use our services, including WhatsApp API solutions, email marketing software, CRM software, and other related services.
Information provided during registration or onboarding: Name Email address Phone number Business name Login credentials (encrypted)
When you use our CRM or integrations, you may upload or sync: Leads and contacts Phone numbers Chat history Tags, notes, and customer details Custom CRM fields This data belongs to you, and we only process it on your behalf.
Through official WhatsApp Business API and other integrations, we may process: Incoming/outgoing messages Templates used Automation flows Media files (images, PDFs, videos)
Leads Form responses Account IDs Access tokens (encrypted)
Manage user accounts Sync leads & customer data Run WhatsApp automation & campaigns Deliver CRM features and workflows
Monitor analytics Fix bugs and optimize speed Enhance user experience
Support and updates Feature announcements Billing and subscription information
Fraud detection Prevent unauthorized access Compliance with legal requirements We never sell your personal information or customer data.
At AutomateZ, we protect your data using secure servers, encrypted communication, and strict access controls. All sensitive information is stored safely, and our system is regularly monitored to prevent unauthorized access. We follow industry-standard security practices to ensure your data remains private and protected at all times.
You remain the owner of all data you upload or sync into AutomateZ. You can edit, export, or delete your data at any time. If you choose to delete your account, your stored information will be removed from our system within our standard data deletion timelines.
We only share your data with trusted third-party services that you choose to integrate, such as WhatsApp API providers or social media platforms. These services help deliver core features like messaging, lead syncing, and automation. We do not share your data with advertisers or sell it to external parties. Data may be shared only when required by law.
AutomateZ uses cookies to help you stay logged in, save preferences, and improve your browsing experience. Cookies also help us understand how users interact with the platform so we can enhance usability and performance. You may disable cookies in your browser at any time.
When you connect third-party platforms like Facebook, Instagram, Google, or IndiaMART, AutomateZ accesses only the specific data needed to sync leads and run automations. We do not modify or interfere with your connected accounts. Permissions can be removed at any time from your settings.
We store your data only for as long as your account remains active. If your account is deleted, your data will be removed from our active systems within 30 days and fully cleared from backups within 90 days.
You have full control over your data. Depending on your region, you may request access, deletion, correction, or export of your information. You can also withdraw permissions or disable integrations at any time by contacting our support team.